The casino stunk of smoke otherwise was as to be expected and without style or many redeeming features. The conference facilities were decent and I liked some of their AV, especially the high resolution screens around the place. I had lunch at their restaurant by Biscotti and the food / service was really very good and they deserve credit for this. They corrected the error without enthusiasm but that didn’t really matter as both meals were terrible anyway. I ordered lunch at the sports cafe and I was first served tuna instead of the chicken ordered. When I spoke to a manger they did get the thermostat repaired in the room but failed to follow through on the mess of my check in. My room had a non working thermostat, broken bulbs, a worn out tub and dated fixtures but was clean and the pillow were surprisingly good. To start, check in was a mess and took forever despite my having checked in online. Overall this place is tired, badly maintained with mediocre service and mediocre staff BUT with some redeeming features.
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